Cookies Policy
Last updated: 10 September 2026
Cornelian Serenity (“we”, “us” or “our”) uses cookies and similar technologies on our website, cornelian-serenity.com.
This Cookies Policy explains what these technologies are, why we use them, the types of cookies that may be used when you visit our website, and how you can control your preferences.
1. What are cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.
Cookies allow websites to recognise a device and can be used for purposes such as remembering your preferences, keeping items in your shopping basket, enabling website functionality, understanding how visitors use a website and measuring the effectiveness of advertising.
We may also use technologies that perform similar functions, including pixels, tags, scripts and other tracking technologies. References to “cookies” in this policy include these similar technologies where applicable.
2. Why we use cookies
We use cookies and similar technologies to:
• operate and secure our website;
• provide essential shopping and checkout functionality;
• remember your preferences;
• understand how visitors use our website;
• improve the performance and usability of our website;
• measure the effectiveness of our advertising and marketing;
• understand whether advertisements result in visits, purchases or other actions;
• personalise marketing and advertising where you have given the appropriate consent; and
• support our email marketing and customer communications.
3. Types of cookies we use
Strictly necessary cookies
These cookies are required for our website to function properly. They may be used for purposes such as:
• maintaining your shopping basket;
• enabling checkout and payment functionality;
• maintaining website security;
• preventing fraud;
• remembering privacy and consent choices; and
• providing other functionality necessary for you to use services you have requested.
Strictly necessary cookies generally cannot be switched off through our cookie consent controls because the website cannot operate properly without them.
Analytics and performance cookies
These cookies help us understand how visitors interact with our website.
They may collect information such as:
• pages visited;
• how visitors arrived at our website;
• time spent on pages;
• interactions with website features;
• general device and browser information; and
• website performance information.
We use this information to understand how our website is being used and to improve its performance and customer experience.
Where required by law, these cookies will only be used after you have given your consent.
Marketing and advertising cookies
These cookies and similar technologies may be used to understand the effectiveness of our advertising, measure conversions and help us show advertising that may be more relevant to you.
For example, they may help us determine whether someone who viewed or clicked an advertisement later visited our website or made a purchase.
Where required by law, marketing and advertising cookies will only be used after you have given your consent.
Functional cookies
Functional cookies may be used to provide additional website features and remember choices you make, such as preferences that help personalise your experience.
Where these cookies are not strictly necessary, we will use them in accordance with your consent choices where required.
4. Third-party services
Some cookies and similar technologies used on our website are provided by third-party services that we use to operate, analyse and market our business.
These may include the following.
Shopify
Our online store is hosted on Shopify. Shopify uses cookies and similar technologies to provide and secure the ecommerce platform, operate features such as the shopping basket and checkout, remember privacy choices and support analytics and other functionality.
Google
We may use Google services in connection with website analytics, advertising, conversion measurement and campaign performance.
Depending on the services enabled and your consent choices, Google technologies may be used to measure website visits and conversions, understand advertising performance and support personalised advertising.
Google’s technologies may include cookies, tags and other identifiers.
Meta
We may use Meta technologies, including the Meta Pixel and related tools, in connection with advertising on platforms such as Facebook and Instagram.
Subject to your consent choices, these technologies may help us measure advertising performance, understand actions taken on our website after someone interacts with an advertisement and create or improve advertising audiences.
Klaviyo
We use Klaviyo for email marketing and related customer communications.
Klaviyo may use cookies and similar technologies to understand website activity, associate website activity with customers or subscribers where appropriate and help us provide relevant email marketing and communications.
Other service providers
We may from time to time use additional service providers, Shopify applications or website tools that use cookies or similar technologies.
These may include services relating to payments, fraud prevention, customer reviews, website functionality, analytics, marketing and customer support.
We periodically review the technologies used on our website and may update this Cookies Policy where our use of cookies or service providers materially changes.
5. Consent and your cookie choices
When you visit our website, you may be shown a cookie consent banner or other privacy controls.
Where consent is required, non-essential cookies and similar technologies should only be used in accordance with the choices you make through those controls.
You can choose whether to allow categories of non-essential cookies and may change or withdraw your consent at any time through the privacy or cookie settings made available on our website.
Declining non-essential cookies will not prevent you from using the basic functions of our website, although some optional functionality may operate differently.
6. Google Consent Mode and similar consent signals
Where enabled, we may use consent-management technologies that communicate your privacy choices to services such as Google.
These technologies allow participating services to adjust the way their tags or tracking technologies operate depending on the consent choices you have made.
Your choices regarding advertising, analytics and other non-essential storage will therefore affect how these technologies may operate on your device.
7. How long cookies remain on your device
Cookies may be either:
• session cookies, which normally expire when you close your browser; or
• persistent cookies, which remain on your device for a specified period or until you delete them.
The length of time a cookie remains on your device depends on its purpose and the service that provides it.
Third-party providers may change the duration of their cookies from time to time.
8. Managing cookies through your browser
Most web browsers allow you to view, delete or block cookies through their settings.
You may be able to:
• delete existing cookies;
• block all cookies;
• block third-party cookies;
• allow or block cookies for particular websites; or
• configure cookies to be deleted when you close your browser.
Please note that blocking strictly necessary cookies may prevent parts of our website from functioning correctly.
Your browser provider's help pages will normally explain how to manage these settings.
9. Personal information and privacy
Some information collected through cookies and similar technologies may constitute personal information.
For more information about how we collect, use, disclose and protect personal information, please see our Privacy Policy.
10. Changes to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes to the cookies and technologies we use, changes to our service providers, changes to our website or changes in applicable legal requirements.
When we make material changes, we will update the “Last updated” date at the top of this policy.
11. Contact us
If you have any questions about this Cookies Policy or how we use cookies and similar technologies, please contact us:
Cornelian Serenity
Email: hello@cornelian-serenity.com
Telephone: 03300 434 384
Website: cornelian-serenity.com