When Will I Get My Order?

As soon as you place your order, we will pre-authorise your card but it will not be charged.

We will ask our supplier to confirm that the product is available for despatch.

Once confirmed, we will charge your card and your order will be despatched.

If there is any delay, such as an item on backorder, we will void the pre-authorisation and let you know.

Your order will generally be delivered within 3-5 business days after order confirmation or such other time that applies to your particular order.

Delivery times may vary depending on the product, supplier or delivery location.  See product pages under price.

If there's significant delay, we'll let you know.

We'll send you tracking details by email within 24 hours of your order being despatched.

If you have not received tracking details within 6 working days, please email hello@cornelian-serenity.com.